Kfc Australia Fair - Southport

Unless I used the app, although I was at the counter on the pose, then they regained me and served me as a legal tender and was ready to buy. I was asked to use the app, move it out of the way, and since I had never used the app before I forgot the password, it was time wasted and stressful, although they served other people in the counter on the pose, I felt for myself and other people, maybe even older people who don't like apps, I would have rejected the service if I didn't pass and ask for the manager. What if I didn't have the app at all and didn't pass? I would have been rejected as a customer. I don't turn around their service and system, I turn up to buy at the counter as I have the LEGAL RIGHT, as everywhere in the middle, even what if I didn't have my phone, and why should I have to dig out my phone just to play with some buttons standing on the counter, if I are served there quite literally, no one else was. Also pay attention to muded bones due to poor butcher techniques. A health risk. Spit chicken to hunt the bone. I will not disturb this again, go on pizza services, respectfully reliable and safe. I've been a customer in this mall for thirty years and occasionally like the taste of KFC, but I won't do it again.

Food was okay but drinks and service was terrible. First they had run out of Pepsi max and didn't tell us till we had our food then we got solo instead but upon drinking it, it tasted watered down and gross so we had to go back and get a different drink again. I suggest putting more people on as it took 20 mins to receive food cause there is only two people in store

When I went to order, took 5 minutes for someone to show up to take it. Even after taking it and already paying for the food, I was told they ran out of the chicken, and only had the chicken tenders and wings left. So I asked for wings, but instead, I got tenders: and only three small pieces at that. For the gravy and mashed potatoes, didn't even get the usual spoon and tissues included. Definitely not worth my time nor the 11.95 I paid

Woaful! STAY AWAY!!!! Honestly, I have no idea how this store is still operational. Do the management team even READ the reviews? The Kentucky burger looked horrible so I took it back to be remade, I was met with disrespectful care free attitudes of the adolescent staff. I asked the front team leader what is that? Whilst showing her the burger, she replied with I dunno shrugged her shoulders, took the burger from my hand and went out back, then when she returned, she she said the burger was fine and tried to hand it back to me. I said is this the quality I get after paying $30 for an order? . She rolled her eyes and said I 'll remake it then and took it out back again. I waited 6 minutes for them to return with a new burger, only to be given what seemed to be the exact same burger freshly wrapped. Refer to the pictures below, you will see 2 pictures of a burger, one is before I complained, and the other is the new burger . The new burger was cold and almost, if not exactly the same as the previous one. Upon receiving the burger back, I told the team leader the moment you lose quality control, is the moment you start losing customers . She simply rolled her eyes and sarcastically said have a nice day . Also the chips were unsalted and soggy, my packet included what seemed to be scraps of chips... They were disgusting, some of them were even burnt. The dinner rolls were woafully stale. The chicken lacked any flavour and was dripping grease. The only thing that was half edible was the potato and gravy. I would love to be there when this place is audited. THIS IS WHY YOU DON 'T HIRE INCOMPETENT MILLENNIAL TEENAGERS TO RUN A FAST FOOD OUTLET ALONE!!! Currently I am writing this from the toilet as I am now feeling sick from this food. DO NIT EAT HERE PEOPLE!! My order #1980457). Order Details Item Qty Price 3 Piece Box 1 $11.45 3x Original Recipe Dinner Roll Regular Coleslaw Regular Potato Gravy Medium Sunkist Kentucky Combo Upsize 1 $12.95 Kentucky Burger Original Fillet Large Chips Large Mtn Dew Dinner Roll 1 $0.95 Regular Potato Gravy 1 $3.75 SubTotal: $26.69 GST: $2.41 Total: $29.10 Amount Paid$29.10 Paid Online Restaurant AddressKFC Australia Fair Shop 238B, Australia Fair Shopping Centre, 40 Marine Parade Southport, QLD 4215

I dislike putting negative reviews, but feel obligated to share my experience of this restaurant The customer service i received from KFC Australia Fair is appalling and ultimately disappointing. It seems staff are encouraged to have a bad attitude and bad behaviour towards customers and even goes as far as punishing customers by messing with their final order. The staff has gone as far as tempering the food’s quality and quantity. I’ve worked at KFC before, I respect and like the company, but this behaviour is substandard and needs to go. Judge by yourself or head to Ashmore or Surfers Paradises to see the difference.