Kfc South Shields Uk - South Tyneside

Service from Alana tonight was exceptional. She was friendly, very helpful and patient. she’s a credit to her employer. Thankyou Alana.

Went here for lunch at drive through with two teenagers. Got handed my order in a big (bag) no issue. Missing straw, no sauces (after ordering them) and ended up pulling huge black hair out of mouth from a piece of chicken. Minging. Thanks for that

A rare visit as we aren’t fans but one of our granddaughters is. She wanted a kids meal with drink and ice cream. Service too poor and slow to increase our opinion of this venue.

Used drive through. 3 people took my order which took them about 10 mins to process. I was then told to wait in car park and that they’d bring food to me… 25 mins later I went in to ask where it was. I was greeted with a very rude staff member who said, “it’ll take as long as it takes”. 5 or 6 other cars were left in car park sitting waiting same length of time. Also, 3 or 4 staff members stood around doing nothing. Uber/Deliveroo drivers prioritised over anyone else.

….. for once things went fine at the refurbished KFC in South Shields. The queue wasn’t bad and apart from a small portion of chips, the members of he family who like KFC enjoyed the meal.