Sir Henrys - South Ockendon

A few small issues were dealt with swiftly. Lovely to see a place staffed with local youngsters who are leaving the ropes and trying hard they must take their customer service training seriously. The coffee was truly terrible though, and the main receptionist could have tried a bit harder to paste a smile on her face, especially as the staff really did seem to be trying their best.

Came here for some dinner on a warm Saturday evening, we pre-booked a table however it was in a very busy part of the upstairs of the pub, which was rather loud. We decided instead to sit outside as it was cooler. The waiting staff were all very polite and courteous. However there was a rather strange rule, that you had to pay for your food and drink as you went along. Rather than a bill at the end of the night. This seemed like a rather unprofessional way to conduct service, we offered to leave a card behind but the manager did not want to accept it. This was slightly disappointing, being treated as if you may ‘do a runner’. It seemed a bit low-tech, there could be other ways to get around this, perhaps by pre-authorising credit/debit cards. The food overall was okay, nothing amazing, perhaps for the price you would expect something a little more thought through or to a higher standard. Some of it seemed a bit basic. Outside the tables had umbrellas which was useful, however it seemed to be a slightly strange atmosphere as there was music you’d expect in a bar/club playing, which could be slightly overwhelming if you’re there to have a meal with friends or family. Overall not an amazing experience here. Don’t think we would be returning again.

The service was second to none. We dined outside,orders for drinks and meal ere taken without delay and were delivered at our table touts suite. departing guests tables were cleared straight away. Food was excellent apart from a runny egg which was replaced quicker than the hen could lay one. Highly recommended.

Went there for a birthday lunch Friday 16.06.23 what a beautiful restaurant, It has beams and a massive old fireplace it was built in 1200 and has been kept in that style. Our waiter was fantastic, funny but professional at the same time. Their menu has something for everyone food was delicious. They have beautiful gardens so you can have lunch outside near the water and fountain if you wish but we ate inside. Can't wait to go back.

Very nice pub, and most importantly very clean. We was served by a girl called Sasha she was very friendly and her customer service was of a high standard. We asked her about cocktails which she took her time to suggest some good cocktails for us. All staff were very friendly which was nice compared to other pubs. Food was very fresh and very tasty. Will definitely be returning to this pub. Highly recommend !!!