Shanghai Teahouse - South Lanarkshire

I was asked to go here for a family dinner. Despite my reservation, due to a previous bad experience with the staff, I joined my family for dinner. I should have trusted my past experience and stayed at home. I have never been to a restaurant where the staff treat you so badly and expect you to enjoy the experience! No point in commenting on the food, as none of us enjoyed it because of the waitress treatment and disgruntled behaviour. The staff should find a new job as they're clearly unhappy!

I took my mother for lunch, both waitresses with pony tails , were rude, uninterested and bad mannered Food was nicely presented but chicken noodle soup and curry had way too much black pepper, spring rolls were small with little filling in them The waitresses stood at the door and never said goodbye ,thank you or even opened the door for my mum Wont be back Chef was leaning on the clatty wheeliebin with his whites on, in the car park smoking cigarettes when we left he looked boggin ....

Visited last week for lunch with a friend. We were provided the lunch menu which is a starter and main course for just over £12. There was the option of a vegetarian starter of crispy spring rolls which I chose but surprisingly no vegetarian main course dishes available. I asked the waitress if I could have one of the meat main course dishes but with tofu instead as they offer tofu on multiple dishes on their main menu. I was advised this wasn’t possible with no explanation. I advised I was vegetarian and none of these main course dishes were a suitable option. I was advised I could pick any of the dishes and it would just be served as vegetables in the chosen sauce. I then offered to pay a supplement to get tofu instead but was still advised this wasn’t possible. Again, with no reason as to why this would be the case. I went ahead with the vegetables in a sweet and sour sauce. The food was pretty average and the customer service was poor. With so many other decent restaurants in the local area, I won’t be back and wouldn’t recommend it!

Visited here just before New year. Had been to the restaurant before it had changed name but heard great reviews about it and this visit did not disappoint. Restaurant was very busy however we got a seat up the back which was good. I got the Chicken Satay and my wife the prawn toast for starters…. Both delicious! I chose Chicken Kung Po and my wife the Shredded Chilli chicken for main, along with fried rice, noodles and chilli chips! Again … absolutely delicious!!! Bill was £70 for all this plus a cocktail and 2 cokes. The aspect I was most impressed with was that the staff left us alone! Yes … alone!!! No pestering us for drinks or asking how our meals were .. just left us alone to talk and eat! If we needed them they were over .. but really impressed that they left us to it! Defo the best Chinese/Oriental restaurant in Lanarkshire!

Small but pleasant restaurant in Bothwell. Food was excellent and very tasty. Staff are very attentive and polite.