Dunkin' - South Deerfield

DO NOT LET VANESSA MAKE YOUR DRINKS OR YOUR FOOD. Every morning my fiance and I get our coffee/hot chocolate from this location and EVERYTIME Vanessa makes our order it’s wrong. Yeah getting an order wrong every once in a while that’s an accident, but EVERY SINGLE TIME that just makes me feel like she does it on purpose or that she just doesn’t care about what people actually want and just makes it however she feels like making it.Now for the Dunkin as a whole, besides maybe 2 or 3 employees the customer service is terrible. Most of the employees there in the morning will just stand there screaming at each other in Spanish you can hear them all the way across the store when your standing at the circle k coolers) while ignoring customers waiting to have their orders taken. DONNA and RICHARD are the ONLY employees that take the time to make orders correctly. Everyone else stands there on their phones. They have order screens but always have to ask u a million times how you like your order made and then still make it wrong .

It always hits the spot! That being said, I wish Dunkin had the same type of ambiance as their competition. They miss the mark on the little things, but the coffee saves them.

Says open until 10pm. Saturday night. 8:45 and closed

The food isn't always hot neither is the coffee as hot as I would like I should say however I do run on

Bagel minis were burnt on top and omelet bites were barely lukewarm and tasted burnt even though those weren’t. Maybe the toaster isn’t clean? Either way, not going to this DD again.