Leonardo's Pizza - South Burlington

We ordered a pizza recently from there as they sent free coupons to our new address as we bought e new house in the area. We ordered this pizza at 5:11pm. At approximately 6:40 we called to get an update. They stated it was delivered to the wrong address. This is after we stated our current address mind you that they sent the coupons to . When calling them back he was extremely rude, hung up the phone, after stating it would be another hour and offered nothing further. I like to tip well, so the delivery person will reep the benefits of that. But if you don 't want to give out free pizza, then don 't give out the vouchers. Clearly your annoynedness was evident on the phone. It is now 8:05 and still no pizza. It 's very disappointing as we moved here to south Burlington and they wanted our business by trying them out. After reading others reviews and the lack of service and pizza, we will not be ordering from them in the future. I actually ordered dominoes and they have come and gone because I was worried to eat there food after calling in. Busy or not, it 's your customers who support you, so do better. In addition, your response is having a manager respond, when it seems the manager was the issue.

Looks like cafeteria pizza and tastes worse. Not clean. Food scraps everywhere. Server took my credit card with his gloves on and went right back to the kitchen with the same gloves on.

Pizza tastes exactly like dominoes did 15 years ago. It's not bad, but it was far from the best I had in the area.

Horrible service. Ordered at 907 pm. Received email that pizza was on the way at 943 pm. Called to check and the person that answered the phone said “we’re busy”, nothing else and put me on hold. Called at 1050 to ask for a refund because I still haven’t got my pizza. Was told call back tomorrow, because he couldn’t help me.

Take out or delivery only. The pizza was fast, hot, and delicious.