Harper's - South Burlington

We went here because we were provided a free breakfast with our stay. It's probably the ONLY reason I would go there again. There's just a general lack of interest and enthusiasm to the place (at least for breakfast time). It took a while to get seated and a while for anyone to come to our table so we could get water and coffee. Even though there were not many people in the restaurant, it took quite a while for our food to arrive. The food was fine but not stellar ... about as expected.

While staying at the Holiday Inn South Burlington we ate breakfast at Harpers on Sunday and Monday morning over the 4th of July weekend. Both days were very busy, Sunday there were only 2 waitresses and Monday to our absolute frustration there was only one waitress. Our waitress on Monday did her very best with obviously no support from her management staff. We spoke to the reception desk and they explained that Harpers wasn't managed by the hotel, but the hotel is directly suffering from restaurants mismanagement. If I were the hotels GM I would have a serious conversation with Harpers manager. My one piece of advice to the management staff at Harpers is just quit, you are the worst. You left Marianna alone on a rather busy weekend. You owe her a massive apology and a thank you for busting her ass for all of the patrons that ate here today. Marianna, thank you for sticking through the craziness. You should seek employment else where, you will be treated better.

The $16 brunch buffet is the best deal going. They have an omelette station and carving station, both of which were excellent. We also had bagels and lox. The omelette guy also offered fresh-made waffles (they offered up a pumpkin variety as well as regular. The pumpkin kind was delicious). Plus (and get this, you guys) they leave a carafe of coffee on the table. We just didn't see any cereal, etc for the little ones but the staff was so awesome and attentive that I cant imagine them not getting it for you. I would happily eat here even if I wasn't staying in the hotel.

Had a gift certificate so decided to try it. Wasn't that busy but had to ask about seating yet sign said wait to be seated. Once had our seat, the one waitress did ask us about drinks but at that time we ordered as well. Food didn't take too long but food could have been better. Not highly favorite but may give them another chance in future.

HIGHLY UNPROFESSIONAL AND UNETHICAL We made a reservation for 8 on June 15, 2019. When we arrived (15 minutes early) in the parking lot, my phone rang. It was the restaurant calling to inform me that my reservation was being canceled to accommodate a larger party.