Treehouse - South Ayrshire

Cannot fault the food or service here. Everything came in good time our server was lovely. My Filet steak with the sea salt onion rings was spot on the rest of what my family has was all great as well. Other than minor things such as the music was a bit loud, drinks certainly ain 't cheap, and my steak came without a steak knife to help cut it, everything was overall pretty good. So why only 3 stars? Mandatory service fee . And it wasn 't just a few bob either. Something about that feels beyond cheeky. Is it supposed to be in place of a normal tip? Wasn 't particularly happy with that.

My family and I, 20 of us enjoyed a fabulous meal at The Tree House in Ayr last night for my 50th birthday celebration. We were sat in a private dining area away from the rest of the restaurant however still felt part of the ambience and buzz of the place. Our host, Alex was fantastic from start to finish. He was so attentive and ensured everyone had everything they needed. Our meals were all gorgeous, chosen from a set menu which had an abundance of choice. We cut and served out my beautiful cake for dessert which Alex adorned with sparklers. I didn’t get the name of the other gentleman who was serving our meals, drinks etc, wish I could name him too as he was also very friendly and professional. The restaurant had reserved a couple of tables through the back of the T-Bar for us to continue into the night which was perfect. All in all a fab night had by all and we’ll defo be back. Thank you. Lex McRae.

We had mixed opinions on The Tree House, I think it's good and has the potential to be really good if a couple of areas were improved. Food did take a wee while to arrive. The Ceasar salad looked amazing but it could have used more dressing,it also had anchovies..which I now know I dont like so il'll be careful when ordering in future. The chicken crepe was great. Sides had to be asked for as didn't arrive with main meal, and then took a while to be delivered to table, the onion rings were really good. Its a lovely restaurant, well presented and it appeared to have plenty of staff.

Slow service due to obvious staff shortages. Those present were working hard but the venue was busy with only three serving and one at the drinks bar. Took ages. I think Buzzworks (the holding company) is making some assumptions about loyalty. Other venues might be better value and worth a try. I also had steak which tasted cheap, but wasn’t cheap.

We had meant to visit earlier in the week but ended up just popping in for breakfast before we left Ayr and were so pleased we did. The staff were friendly and efficient, the decor and the atmosphere was great (including very good music), and the food was brilliant. My plant-based brekkie was much bigger than I expected with a wide selection of elements and at a great price, as was my husbands full cooked breakfast. On a rainy morning we could have stayed there at the Tree House much longer.