Caramia Pizzaria - Sound Beach

Not a fan after tonight. Ordered on Doordash, order confirmed. Agent from DD spoke to restaurant about a change to the order, dasher showed as being at the restaurant to pick up. 5 min before it was due to arrive, order update pops up that its been canceled, as the restaurant is now closed. How is that even possible.

So the owners are incredibly rude and unprofessional. Not to mention they bashed a fellow firefighter in the community just for not agreeing that their food was good on a Facebook group and continued to harass people in the group. Second, their pizza is disgusting and tasteless too. It was COLD when I asked the guy at the counter if he was sure it was hot, mind you I live two minutes away. Second it had no flavor and third it was way overcooked. I rarely ever write poor reviews but this was unacceptable and now I know better and should have trusted my instincts to stick with who I know and to have just kept driving. Also bashing a well respected firefighter in the community was a BIG mistake. Hope this place goes under for such horrible behavior. Plus plenty of horrible reviews and the kicker is that the owner/employer pretends she's a customer and writes false reviews !

As a fellow firefighter from a neighboring dept, they lost my business.

Amazing food and customer service. I called at 8:15 and had to pick my order up right at 9:00 (closing). The employee on the phone was very kind and said it was no problem to arrive at closing. Everyone who I met when I arrived was also charming and understanding. PLUS the pizza was amazing! Got the stuffed veggie and loved it. Will definitely be a repeat customer!!! Thank you Caramia!!!

So I literally just got home from getting my first slice here. I have lived in sound beach my whole life aside from college and a few years down south, so being a New Yorker, I know my pizza. First it was COLD when I asked the guy at the counter if he was sure it was hot, mind you I live two minutes away. Second it had no flavor and third it was way overcooked on the bottom. I rarely ever write poor reviews but this was unacceptable and now I know better and should have trusted my instincts to stick with who I know and to have just kept driving. So disappointed. ????