B1 - Smethwick

Rather basic hotel food. Some cleanliness issues, had to send back some items of crockery due to them being dirty. Portions mediocre size for price. Many better options close by to the hotel.

Horrible experience which resulted in us ordering room service 1 mis en place was not complete and cutlery items were missing 2 tables were dirty and there were food rests on both tables and benches 3 when the cutlery arrived they were not polished and were covered in marks 4 glasses also were not polished and had a musty smell over them 5 the all over appearance of the area where we were seated was dirty restaurant where in the end we did not eat.

It was disappointing on arrival that the restaurant didn't have our booking we did however manage to get a table without too much fuss. It was also disappointing as we were expecting to order from the a la carte menu but we were presented with a set menu when we asked about an a la carte option the waitress went to enquire as she didn't know she came back and said that it wasn't available but wasn't sure why. At the end of our meal we paid the bill and started to walk towards the bar for an after dinner drink when a lady from the restaurant chased us to get us to pay for a bill which we had already paid! rather embarassing

Offer not great as only two mains to choose from unless you want to pay a supplement. service good. food mediocre, not really the standard i was expecting

We went to B1 in Birmingham for a Valentines meal. When we got there our reservation hadn't been booked, however they were kind enough to find us a table. When we got to the table we were given a different menu to the offer on the website. Again the staff were very helpful and honoured us the deal. The food and the staff were very good but the service itself was very slow considering there were only 20 tables with diners. The restaurant itself was nicely decorated but lacked atmosphere.