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Bidrage med feedbackI visited the restaurant around 7:30 pm it was not that busy at all a table of ruffly 8 people and maybe a couple more at most. The waiter asked if I would like to order, I said I would like a romana pizza left he said I don’t have any Romana biases left as I was not expecting a large table. I have classic pizza, I explained I prefer the the Romana as it tastes better. I then left the restaurant. It sounds like they only a very small amount Romana basis at one time very disappointing.
Blonde front of house has the worst customer service I’ve ever seen. Threw our menus down on the table and walked off before we’d even sat down. When we were finished she asked if we were done and after us saying yes, she walked off to go talk to other customers! We had to ask another server for our bill 20 minutes later as she was still talking to the other customers. Will not be back
I visited a couple of weeks ago as part of a large group booking and felt compelled to write about our experience. Whilst we were dining a female member of staff whose name I gather is Beth was extremely rude and aggressive towards a manager, inciting some other younger male staff members to behave in an appallingly aggressive way in front of a fairly busy restaurant. This included swearing and there were children present eating. Whatever was going on we have never witnessed unprofessional, childish behaviour like it from the female involved and this really reflected badly on the restaurant. The food and service from other staff was otherwise lovely and the manager apologetic and clearly embarrassed.
Whilst visiting Slough for a weekend walked into town to eat. Approached a fairly empty pizza express restaurant at approx 6:30pm and asked for a table for 11 (6 adults, 5 kids). The obviously disgruntled kitchen staff were clearly put out, and as paying customers we were made to feel very unwelcome as the front of house was trying to seat us. We questioned if there was an issue to be told that they didn’t have enough tables! Clearly there were many empty tables and no staffing issues as they were all stood around waving their arms And cleaning the kitchen down. Had there been tables pre booked then they could have just explained that when we approached them! All in all there’s no wonder the restaurant was empty if that’s how your staff make potential customers feel. Anyway found a lovely curry house around the corner who were lovely and the food fantastic.
We dined here twice in November, and I must say the service was warm and courteous at both times. The garlic bread with cheese is absolutely fab and hence we ordered it both times. The spinach ricotta cannelloni is delicious. It’s a spacious big restaurant and airy and tables distanced unlike many eateries in the UK!