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I asked to speak to the manager concerning a mistake with my order and I was told that he was too busy. I asked when he would be available and I was told that the person didn’t know. Needless to say, I never got to speak the manager. If your going to have a restaurant make sure the manager can be available to its guest when needed.
I'm surprised we haven't been here sooner, usually we hit up Sapp Café on Hollywood Blvd, but I think I've found my new Authentic Thai spot in Chicago, IL. The restaurant is nice, everything is clean. Parking is a hassle, I mean it's Chicago, IL so that's a given. Service is friendly and attentive. Then of course the food, portions are huge! The quality of the ingredients shines through, especially with the crispy pork, best crispy pork I've ever had.
I've tried all the Thai restaurants in the area, and Royal Thai comes out on top, no contest. Everything there tastes fresh and delicious. They even have khao soi which is not so easy to find. Don't waste your time at the other places, just come here.
I can't get enough of this place! I've frequented this place for years and can't recall a bad experience. I definitely have my favorites though and would highly recommend their curries, particularly the Panang and the Red Curry, the Basil Noodle, and their peanut sauce spring rolls. Those are the best, in my opinion. I've tried other Thai places over the years, but I always come back to this one. I highly recommend this place to anyone.