Casa Mateo Fonda - side

How sad that people from other countries think that this is Colombian gastronomy. We ordered: empanadas, chocolate arepa and a super mateo snack. Everything, absolutely everything was overheated (still cold inside)…the minced chicken and meat tasted spoiled, I don't know how long they had had that food in the refrigerator. Not only did I lose my money but I got a severe stomach ache. I DO NOT RECOMMEND IT

The service is terrible, the waitresses meet with the owner to talk and you have to get up from your table and go to the bar to ask for service. Apart from that, everything is super expensive. I can't say that the food is bad, although the quality is lower. They charge 18% tip per right although the receipt says that this applies to groups of more than 5 people. I went with my wife and the waitress hid herself by saying that at this time it was so if she wanted to talk to the owner (who was in conversation with the other waitresses).

5 star all around. Classy, clean, great patio area!

NEVER in my life have my family been asked to remove ourselfs from a table because the waitress wanted to sit another family customers she clearly knew after spending 180 . Me and my family drove 3 1/2 hours to eat at CASA MATEO AND IT WAS THE WORST! We sat in the patio . Took my husband here for fathers day and goneslty worse idea. The servise is HORRIBLE . We even had 2 servers which is wild. Our table was cleared after we had our apps the serve came took all our silvewares and drinks like she wanted us to leave. Then they forgot mine and my daughters food. she came and asked what we had clearly they didnt know . I told her we were waiting on a few items . She comes back with my daughters food and then still forgot my food. By this time i told her just do t make my food and to bring a water. The water never came so I asked again . The server came about 4 minutes later and gave them to me with an attitude. We asked for our check like 3 times never got it. Finally a family walks in and I over here the server tell them oh this table is leaving. Then she comes and tells us if were ready to go . I tell her were still waiting on bill then she brought the bill even tho we had asked more then 3 time. If you like your server to ignore and then give you attitude for reminding them i do recommend . The service was so bad it took away from all together!

I didn't like the service, they included the tip without prior notice, they removed me from the table without prior notice, they removed my table without prior notice, a lack of respect for the customer, I am Colombian but that service is terrible