Bubbakoo's Burritos - Shrewsbury

Came to place order, 3 workers behind the counter. They recognize me, but these are all two people working on an order, the other goes out of the kitchen that looks at me and does something else again. Very bad administration, I went disappointed before ordering

My brother received a double serving of raw chicken at this restaurant, which is absolutely unacceptable. While the chicken appeared cooked on the outside, it was raw on the inside. This establishment requires better management and training.

I hate to be that person, but since no one answers the phone there, I have to leave this review. I usually love Bubbakoo's, but this particular location has lost my business. From undercooked shrimp and cold queso to missing items in my dish and soggy chips, I was really disappointed with the experience.

My experience at this restaurant was below average. The staff were friendly and helpful, but I had a frustrating experience when I tried to place an order through the app. Despite spending about sixty dollars and customizing my burrito, I was told I had to include a cold topping, which I didn't want. I ended up adding guacamole and specifying "guacamole on the side" in the instructions, but my request was ignored. While my family enjoyed their meals, I was left unsatisfied and even my dogs ended up eating my food. I won't be ordering from this restaurant again through the app, as it seems there are issues that make undesired choices mandatory. I'll wait to order in person instead.

Haven't been to this chain in awhile and wasn't disappointed. I was greeted at the counter and the person making my food was very pleasant. Food was delicious and well priced for the amount of food. Recommended this to anyone that likes Chipotle but wants more flavors and options.