Morton's The Steakhouse In Arl

Best steaks ever and perfectly done for all 5 of us. , best banana cheese cake. Everyone loved loved their desserts. Great wines. Shaun was a terrific waitress , and knew a lot about wine recommendations. She was so on top of all our requests. This will be our steak place when we visit our daughter again.

Danny did a great job of making sure we were okay after taking over for the bartender with the locks. The bartender with the locks was amazing and provided excellent customer service even during the valentines day rush.

The food was amazing except the shrimp, it tasted rubbery... nice atmosphere and amazing steak and sides

Update: The GM contacted me! Let me start by saying that I believe reviews are important, and I always try to find positives when writing a review. This review is long as I want to get the details out. I hope you’ll take the time to read it. This was my first visit to Morton’s. My sons were visiting for the holidays and we had decided months ago to go out for Christmas dinner, something we have never done. We settled on Morton’s, due to proximity and what I had hoped would be a great experience for an away from home Christmas Day dinner. Boy was I wrong. We did not get the booth I’d requested. Not a deal breaker, just something to consider if you’re particular. Reservations were months in advance and there wasn’t an explanation the day of, other than they were booked solid for the day. We had a nice table and the ambiance was wonderful. We ordered a bottle of wine and appetizers. A round loaf of bread and butter was brought to the table. The bread, which was not tasty, was cold and dry falling apart crumbly, served with cold butter, impossible to butter without breaking into pieces. Eventually the appetizers were brought to the table bacon wrapped scallops and wagyu meatballs. The scallops were good, the meatballs were mediocre. Still no drinks. We watched as tables around us, all seated much later than us, got their food and drinks (different wait staff). We sat, waiting on our drinks. The waiter finally came over after we had been there 45 minutes and said they “couldn’t locate” the wine I selected. Interesting, as the wines have bin numbers listed on their wine list. Regardless, this should not have taken 45 minutes. He tried to get me to buy a bottle that was twice the price, a blend and type of wine I was unfamiliar with. I asked to see the wine list again, not an unreasonable request. When he returned he still did not have the wine list, instead saying he needed to take our dinner order. They were still not overly busy, but it seemed as if a relaxing dinner was not going to be allowed. I maintained my dwindling patience, and we ordered our main meals. He finally brought the wine list, left and came back with the bottle he had recommended and showed it to me. I told him we had decided on individual glasses of wine and a cocktail. Our salads were brought to the table a little bit later. Still no drinks. My sons each had a caesar salad and I had a wedge salad. The wedge was nothing to write home about, just rather tasteless. Still no wine. Finally, after an hour and 20 minutes, we got our drinks…right before the entrees were brought to the table. The steaks were all excellent. I had the filet mignon with bearnaise sauce. My sons each had ribeyes with different butters and sauce, and enjoyed them. They ordered sides, mushrooms and onions for one, and grilled shrimp for the other, which they said were good. The steaks were the best part of the meal. We wound up having over half of a dry rub ribeye and the filet left over, which our waiter said he would box up for us to take home. We ordered dessert, which was not comped on the bill as promised. I decided after everything that had occurred I was not going to ask about it...I just wanted to be done and leave. The bill was north of $700. I knew prior to making reservations that the meal was going to be expensive. I don’t mind the expense, especially on an occasion like Christmas Day, but with that, I expect that the service and the food should be excellent. The coup de grâce though getting home and finding that our waiter did not put the leftover steaks in the bag, just the leftover desserts. Maybe other Morton’s at different locations are better, I don’t know. I’ll never find out as I don’t ever plan on returning to the one in Crystal City or visiting one in a different location. Do better, Morton’s. If you want to portray as a top end establishment, you need to step up your game AND better train your wait staff. Oh, and while I think the service was absolutely sub par, I still left a 20% tip. It was Christmas, after all.

Just had the burger for $21!! It was Meh… 3 out of 5. Burger meat was fine. The bun and accoutrement were average Nothing special Fries are ok until they cool down… then they are inedible. 2 out of 5 Had filet a few months back 5 out of 5