Rumpus Burger - Shipley

Nice lovely food good atmosphere but slightly higher cost then others nearby

Wow, this might be the worst experience at a restaurant I’ve ever had. I had been desperate to come here since seeing this place on rate my takeaway and today we finally got the chance When our order was being taken the server asked what side of fries we would like. I was surprised as I didn’t realise it came with fries, and asked ‘ is it any of the fries on the menu?’ and he said ‘yes’ so going on the waiter’s words we ordered the loaded fries and halloumi fries. Anyway we got our food. I had only just started my on my sides and the waiter asked if everything was okay so I hadn’t had the chance to properly try the burger. When I got around to it the burger was just simply not good. I ordered the Brie and bacon burger (my absolute favourite) and it was the blandest thing I’ve ever had. The burger had 0 flavour I didn’t realise that was possible! I was so sad given 1) it’s my go to burger and 2) it was £16 I waited for when the waiter came back to try and tell him expecting him to ask how was everything, and he didn’t Anyway we got the bill and paid and just when we were leaving my friend said she couldn’t believe we had been charged for the chips. I didn’t realise and was confused, so I calculated the cost and realise we had Obviously mistakes happen so I went back in to get it rectified and the lady at the counter was abit rude and very abrupt. She wasn’t having any of it. She was like ‘ it’s clearly outlined on the menu’, but it was your staff remember that said it was any fries!!! Keep in mind I have dyslexia and reading isn’t my strong point so when a staff member tells you it’s ANY fries you believe them!! Also when this interaction happened with the waiter he should have questioned our choice when he said the fries come with it and we were so surprised, asked any any then ordered what we did. Clearly his knowledge isn’t good and it cost us nearly a tenner at our expense because of your staff member’s incompetence and ignorance There’s far better places to visit in Saltaire so I would recommend avoiding when visiting the area Service: Dine in Meal type: Lunch Price per person: £40–50 Food: 1 Service: 1 Atmosphere: 1

Love this place. Amazing grub! Great service. I just wish it was bigger so we could cram more of us in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 4

Brilliant food service atmosphere highly recommended Service: Dine in Food: 5 Service: 5 Atmosphere: 5

They offered gluten-free buns, which were delicious, and even included a flag to indicate there was an allergy. I really appreciated that their BBQ sauce was also gluten-free, allowing me to enjoy their topped fries. Overall, it was an excellent restaurant with fantastic options!