Subway - Sherman

I always enjoyed coming to the subway. The staff is great. I love getting a fresh sandwich as I wanted.

For being in a convenience store, it's NICE. Nice variety of places to sit to eat. Employees are very friendly and very helpful!!

The map pin shows this location in a storage stall; obviously wrong. It is actually located at FM 1417 W. Lamberth Rd in the Valero station. Have tried to correct the pin location several times but the business keeps moving back.

The Subway website is frustrating to use. That 's not the restaurant 's fault, but the employees were also unhelpful and refused to fix the issue. When I drove to the restaurant to pick up my order, the employee smugly informed me that I must be at the wrong restaurant. My order showed the correct location on my receipt but somehow the time for my order had changed to the next day. No biggie, right? Practically every online ordering service lets you adjust your time of your order. Not Subway. The employee said if I wanted my dinner I 'd have to pay for it again. As far as my refund for the food that I had paid for that they refused to make, he said I don 't know what to tell you dude. So, I refused to pay twice for the same order. And since I 'm apparently not getting a refund I will have to dispute this with my bank once the charges stop saying pending. Very shocked and disappointed by this kind of customer service in 2021. Upset that I had to go home with no dinner for my wife. Fortunately my life doesn 't depend on the $22 or so that I am being temporarily screwed out of, but for some people, screwing with their money is a matter of going without an essential need.

The guy with reddish hair with the bad attitude sucks. He isn't training properly and lady was on her first day and dude wouldnt even show her without asking. I had to tell her how to make the sandwhich. My friend ordered a cold cut and didn't want the bologna on it and they said they couldnt take it off. Normally service is awesome but that guy is aweful.