Outback Steakhouse Shenandoah

This restaurant is a guarantee of flavor! Everything is always delicious! And the attention is very good! Everyone friendly! I love it! Whatever you order you will like it!

Since we had a great experience at the Outback Steakhouse on Hwy 99 in Spring, we decided to try the Woodlands location. The host was friendly, the server friendly, the manager, etc...all the staff were friendly and inviting. The food was terrible. It started with an odd tasting sweet tea that my husband ordered. The manager quickly remedied the situation by replacing it with a different beverage. Then the food came out: my NY strip, that I ordered medium, came out very rare in the middle, which is easily remedied by putting it back on the grill for a minute. Except after our server took it back, I sat and waited almost 15 minutes for it to come back. It was, of course, cooked well done. But I didn't say anything, because I also complained that the asparagus was mushy and inedible, so they took that back and were supposed to bring a replacement. So I ate the dry, flavorless steak, because I was hungry, and I was tired of complaining. Oh, and that's not all. The coconut shrimp my husband added to his steak were mushy and undercooked, so he did not eat them. The server didn't seem to notice that all 6 of his shrimp were still on his plate when she took it away. Right! Huge waste of money.

Soooooo.........first of all my family and I go out to eat quite often...And I leave mostly great reviews.. Every once in a while I have to leave a bad review, even though I feel bad! But...here goes, It took them over 15 mins. To have a waiter come see us.....then 15 more mins. To get water and bread!!! Our waiters tablet wouldn 't work....ordered a chids cheese burger meal w/ broccoli.....burger was pink, almost raw, broccoli tasted like it bathed in salt...returned a cooked burger, forgot the cheese, brought out a single slice of cheese, it broke into pieces trying to pick it up....lol....waiter never offered to refill my water, not even once! I mean he was nice but.....guess he was new? They had very few servers.My wife 's filet she asked for medium well, just a little pink inside had to be returned, it was bloody.left her the plate with the blood , brought it back well done

We had an amazing time, excellent food and the outstanding waiter Richard.

Our waitress took our order and only checked on us once , we had to signal her for service, I asked for lime wedges and neve never for them and the food was kind of salty, unfortunately I don't think that I will be back to this location.