Casey's - Shelbyville

I no longer feel that ordering pizza is worth it anymore. I placed my order at 7:15 with an estimated delivery time of 8:40, but the pizza didn't arrive until 9:00. To make matters worse, the driver had to wait an additional 30 minutes for my food. When it finally came, it was incorrect—it's frustrating to pay an extra $2 for toppings and not receive them. It seems like, instead of limiting orders to ensure the kitchen can keep up, the owners would prefer to overwork their staff and leave customers waiting. While I appreciate the friendly service and convenience of the gas station, ordering pizza—especially now that they don’t have their own drivers—feels like a risky endeavor I’d rather avoid. There are plenty of other, more reliable pizza options in town.

Walked to the checkout and cashier was trying to buy herself cigarettes. She keep messing with the computer and digging in her wallet saying I’m sorry under her breath. I walking out. This is just one of many instances dealing with bad cashiers at this location.

This store needs to know how to speak to customers that have to go inside to get a receipt for fuel. New store, new pumps, but staff evidently doesn't know how to put receipt paper in.

Wonderful and caring ladies. Father going through Kemo and they went above and beyond to see he got what he wanted for lunch. So thankful they were there.

Always had a very pleasant experience when our crew would stop for Gatorade and fuel!