The Norfolk Arms - Sheffield

Had Christmas dinner here with the ball and chain , and both my parents, service excellent, food excellent, atmosphere excellent. I was more than a little concerned that it would be a ping dinner ! I was wrong! The food was all cooked fresh by Chef's, absolutely delicious meal, staff were absolutely faultless and nothing was too much trouble, so impressed we've made enquiries for next Christmas , and if all goes well we'll be there next year. Can't thank all the staff enough. Thankyou to you all, and a v happy new year. Very reasonable prices as well, also Moretti on draught as well.

Great food, service and a nice pint or two of Belgian blue.

The Norfolk Arms is situated on the edge of Sheffield, at the top of Ringinglow Road, opposite the Roundhouse. I used to visit often, from my teenage years onwards, and it was always a great place for a few drinks. After an absence of nearly 20 years, due to no longer living in Sheffield, I was surprised at the changes which had been made, in terms of the entrance being altered and the interior rooms knocked through. I have to say that I preferred it as it was, but it's still a nice place to visit, and the staff were very friendly. It seems to be primarily a restaurant now, but we were still able to get a couple of decent pints before continuing on The Sheffield Round Walk. I'm glad to see that The Norfolk Arms is still open at least.

We ordered our meals my husband stood in a queue for fifteen minutes , we ordered a nachos starter all day breakfast and pie and chips . After just under an hour , the waiter brought out the starter and one main meal I said we didn't want the starter with the meal and he plonked down the plates and walked away I caught the eye of the waitress and she asked if we wanted the meal taking back my husband said he may as well eat it since it was there . The waitress went away and came back with my main meal asking do I want this now I said no and she went away with it I finished my starter by this time my hubby had finished his meal she brought back my meal and asked do I want gravy it was supposed to come with it my hubby's was supposed to come with tea or coffe he never got it . The pie and pastry had no taste the chips were soggy and the gravy was like brown water with lumps in because it wasn't mixed properly . We stayed the night here and the room was lovely and the receptionist was great and the breakfast was nice as well. I would definitely again but I wouldn't eat here staff are slow and don't seem to be able to cope .

If you 're going to pay £16.00 for a mixed grill in Yorkshire then you expect it to be of a reasonable standard both in terms of quantity and more importantly, quality. This meal did neither. The majority of it, to be frank, was like munching on an overpriced roll of loft insulation.The pork chop was actually 'off ' and tasted rancid. The pork sausage was (cheap and) barely cooked. The chicken goujon was tough and overcooked. The mushrooms were barely cooked. The chips (albeit home made) were lukewarm. The garden peas were like tasteless bullets. My steak – despite requesting rare medium was well done. Its wafer thin replacement was full of chewy fat and sinew. On the plus side, the gammon was tender and the sauce sachets were...well...sauce sachets.None of us were asked how our meal was always a big gripe of mine. No hint of an apology was offered when I said I couldn 't eat it for the reasons outlined I was just offered something else from the menu. I politely declined.To be fair to the owner/manager, he did take on board my comments and went some way towards explaining why things had been lacking of late. I hope that the food issues can be resolved and that the venue can secure a good chef, because food issues aside, there was a cosy ambience about the place that I quite liked. The food just let it down.