Rich Taste Llc - Sharpes

The Owner Stated Via Social Media He’d Be At The Location By 2pm So I Arrived A Little Early . My Friend Sent Him A Message He Said He Would Be There By 2:30 Which He Didn’t Arrive Until 3:04 . When People Started Lining Up He Said To Give Him An Additional 10 Minutes To Set Up Which Was Okay . After People Stood In Line To Start Ordering He Said It Was A Hour Wait On The Food So We Left . This Was My First Last Time Coming !!!

2/16/246pm-8:20pmWaited 2 hrs just to be shorted a peach cobbler. Was told I had to buy another one.I Ordered 3 Fish and shrimp dinners and 3 peach cobblers Totaling 96.00The food itself is overcooked and bland. Icould’ve went to Texas Roadhouse and got better service and better tasting food minus the attitudes.

I really like food, it tasted great and the service was quick. One of the best food truck in the north side of Jacksonville, FL. Thank you Rich Taste.

Formerly, this establishment served as the preferred dining venue for both my partner and me, offering a comfortable and familiar environment. Regrettably, after a recent experience, my inclination to recommend this establishment for Sunday dining has diminished. Despite our initial inclination to support local businesses by placing a substantial order totaling $100, our experience was notably unsatisfactory. The preparation time for the three ordered plates extended to an excessive 2 hours and 30 minutes, during which we received no communication, either via text or phone call, regarding the status of our order. Moreover, when seeking updates, the attendant appeared less attentive than usual.It is my earnest suggestion that the establishment refrain from accepting additional orders when faced with a backlog exceeding 10 orders within an hour. After persistently inquiring about the anticipated wait time, the attendant eventually presented us with food that appeared to have been awaiting dispatch for an extended duration. Upon reaching home, which is situated 40 minutes away, we discovered that our order was entirely incorrect, indicating a mix-up with another person's meal. This raises concerns about the thoroughness of food preparation and order management.Of particular concern is the inclusion of shrimp, to which I am severely allergic, in one of the plates. This oversight could have had severe consequences given my anaphylactic allergy, and it is disconcerting that despite consistently communicating this allergy during prior visits, it was not taken into account. Attempts to address this issue through messaging and calls to the establishment have gone unanswered even after a two-week period. This lack of responsiveness raises questions about the establishment's commitment to customer service beyond transactional interactions.In conclusion, it appears that the primary focus may be on transactional efficiency rather than ensuring the quality of service and adherence to customer preferences.

It has been a little at a year since I last made a puchase from these guys, but their food is LEGIT AWESOME! I didn't know they had a website until now, so I'm heading that way to get my snacks!!!