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Bidrage med feedbackYesterday, we took our grandchildren to m&s cafe in Sevenoaks. Unfortunately, our dining experience was disappointing as they were out of beans, sausages, bacon, and ciabatta. This isn't the first time we've encountered issues with their menu as last week they didn't have decaf coffee available. It's frustrating that they have a food shop but seem unable to solve simple problems like getting a can of beans or a new tin opener. Additionally, the tables were not clean and the staff seemed uninterested in their work. Overall, it was a disappointing visit.
This is just an average in store cafe. The drinks were ok and the service was passable. Only stop in if you are already in the store not worth a special visit.
Just having some breakfast and the service from Martin and his team is exceptional. Martin is treating every customer with such individual great service and couldn’t do enough for you. Food is okay (what you would expect) but you don’t get service like that everyday! Thank you Martin!
Staff were very helpful and friendly but they had run out of all jacket potatoes and salads by 12.30pm on a Tuesday. There is a food store downstairs...surely it should be possible to offer most menu items at lunch time. Otherwise don't bother to offer it at all, and have a smaller menu.
This is a standard M&S cafe, sometimes quite busy, with the need for a few more tables and perhaps a speedier clearing of vacated tables. However, the staff are brilliant at this place always friendly and helpful, and makes it a pleasure to have a break here.