The Pheasant - Sefton

As always fantastic service and amazing food. Love coming to this pub. Never had a bad experience here. Can’t wait to go again

We were first timers to the pheasant inn and was really looking forward to it as it looked lovely and the menu was really good,we were told there was no mash which was a part of both our meals only to be replaced with a small cube of dauphinois potatoes,the meals were very underwhelming,then our desserts came out cold which were replaced with two more which were barely luke warm,the staff never once tended to us to ask if everything was ok,a family was on a neighbouring table,after they left,the crayons and paper was left on the floor and were still there by the time we left which was an hour later, overall a very disappointing experience which is such a shame because the pheasant itself is lovely on the outside and inside,but unfortunately we left thinking we would never come back.

I was really looking forward to Sunday dinner in the Pheasant as I had read some really good reviews. Unfortunately our experience did not even come close to what I was expecting! I ordered the sirloin beef roast, however, I was told there was no beef or pork left, only chicken. Not a great start, although we did arrive at 5pm, so maybe after the Sunday lunch rush, but I would still expect a full roast menu to be available as it’s not that late really! So, I opted for chicken. We also ordered chicken strips and chips for the children and my partner ordered a Camembert and billionaire fries. We were left waiting 45 minutes from ordering to when the dinner finally arrived. This was a challenge with 2 kids under 5 who were both hungry! When the food finally arrived, the kids chicken was so over cooked it was almost inedible. It was tough as old boots. I had to remove most of it to get to a softer bit of chicken that my 1.5 year old could actually chew! My “half a roast chicken” turned out to be a very over cooked chicken breast, again, tough as old boots. Luckily I had some gravy to make it a bit more palatable. However, I was missing the stuffing wrapped in bacon and also I had no bread sauce. Abysmal. I complained and was told that they had ran out of chicken! They should have done the decent thing and just told me that so I could pick something else, not try and fob me off with half a meal and a dry chicken breast and hope I wouldn’t notice! They did take the 3 meals off the bill, but I would have preferred to have had a nice dinner. Instead, I was left disappointed and hungry. I was looking forward to having the crumble too, but we didn’t bother after the fiasco of the mains! Don’t think we’ll be visiting again.

Me and my family came for Sunday lunch, the food was great and the service was fast and friendly. I would very much recommend for the family.

Yet another beautiful meal we all enjoyed, you really can't go wrong in here! Beautiful place, parking, lovely ambience, amazing food and service from the waitress Jackie was unbelievable! She knows the menu inside out which is a bonus for somebody fussy as me. She gave great advice and helped me choose a beautiful meal that I thoroughly enjoyed. She has a lovely tone, smiley, puts you at ease, has a nice way about her. She knows the job inside out from serving to clearing away, advice on wine to go with our food, she made our lovely little afternoon a fabulous experience