K F C - Sefton

On Sunday 26th February 2023, I visited this restaurant around 19.40pm going somewhere to eat and I have to say the service was average on this occasion. I ordered my food and drinks at the till and the staff were helpful and polite. I only waited 5 minutes to get my order and I was impressed with the outcome because usually you are waiting around 10 or 15 minutes to get your order. Once I received my food and drinks by the helpful staff, I sat down at table at the front entrance because the other tables were dirty and scruffy with people's mess everywhere. The staff were cleaning and wiping the tables down too which is understandable. When I sat down at the table, the security guard kept staring at me giving me dirty looks when I was trying to eat my food and I had the same issue last time when the security guard kept staring at me when I was eating my food. The security guard was a weirdo and it was intimidating because I have autism and anxiety and I find it uncomfortable when people give me evil looks when I am eating food. It's bad manners and it's rude when people stare at others especially when they are eating their meals. Overall, this kfc is okay and average because most of the staff are polite, helpful and friendly speaking to customers. It's in the town centre of Southport too near pubs, bars, restaurants and shops. However, you do you get odd one or two members staff are rude and snotty jobs worth in this kfc. Security guards are rude, ignorant and snotty towards people who have disabilities and people who are vulnerable. I personally think three star is acceptable because the staff are polite and helpful most of the time but I am disappointed with your security guard's behaviour on this occasion. I highly do recommend this kfc though in town centre of Southport because the other kfc right next to the beach in Southport are full of rude, ignorant and clueless staff. They speak to people like **** each time and they are awful too.

Rarely visit kfc and I shan’t be going for a repeat anytime soon. The place was very quiet at 4.30 on a Monday afternoon so I’d have thought the staff would be able to clean up tables and empty bins but apparently not. Staff did not want to engage at all and actually appeared to ignore us when we were waiting at counter to ask for some ketchup. We went up later and asked what desserts they had but only cookies were available despite advertising Ice cream sundaes. Actually went close by to another well known brand and got ice creams there where they welcome and engage with their customers and are far more child friendly. Only go here if you having a drive through.

If I recall KFC sell chicken and chips, well let me say theydpnt and it's not just this one branch Last year they ran put of chicken No apologies, no extra chicken option just unwanted side orders let's see if they comment

Both myself and my Husband are quite ill today after eating KFC From Eastbank Street last night! It is the only thing that we both ate yesterday! Terrible!! Be careful people!

Hello I've order online bonless meal , there was a huge amount of salt in the breadcrumbs, I think 2 kg per bag of flour, because the standard is 1 kg, horrible, not to mention fries.