Costa Coffee - Sefton

Absolutely terrible! Worst Costa I've ever been to....mouldy food on the floor, rude staff, terrible attitudes

This costa used to be good when all the girls used to work there. However all the girls have left due to horrific management and disgusting leadership from this franchise. Both shop manager and area managers treat the staff in this shop awful and do not give them any thanks or appreciation. I’m glad all of the girls have moved on to much better jobs and are appreciated in their new work places. I’d recommend going to one central or the cabin as an alternative. Cheaper, independent businesses with lovely staff over expensive, greedy and bad service in this costa franchise

I had a hot chocolate and it was ok a bit of the weaker side ,the wife had a coffee which was very nice

Ordered coffees and toasted sandwich and told the girl I was sitting outside. 10 mins later no toastie and it was just left on the counter and gone cold. The girl said I shouted you! Reheated it and was awful so was made to buy another one! No apology. Awful cutomer service in Maghull today and it was empty so not too busy to check me out to give it to me! Aintree Costa so much better and they bring your food over to you.

Visited on a Sunday was able to enjoy the outdoor seating and cold drinks in the sunshine. Staff really helpful kept a good check on making sure customers did the track trace which was reassuring. Will be visiting again soon.