Chick-fil-a - Searcy

The service was excellent, as usual! The food was decent, though my chicken sandwich came with a burnt bun. However, the cleanliness of the place left much to be desired. The floors and tables were dirty, with food and wrappers scattered around. There were spills to the extent that it was hard to find a clean table to sit at for our meal. It seemed like there had been a busy dinner rush, as we noticed staff cleaning up while we were there. Unfortunately, this really affected our first impression of this Chick-fil-A.

I really enjoy their food, but I did encounter dirt on my salad leaves once. Aside from that incident, every other experience has been delightful and delicious.

I really enjoy Chick-fil-A! I've never had any problems until my most recent order this week. I got the Chicken Sandwich Deluxe, but it didn’t come with mustard or pickles. Also, half of my waffle fries were broken pieces. On the bright side, the drive-thru was speedy, and the staff outside were friendly!

I love Chick-fil-A's freshness and friendliness, but the drive thrus have gotten slower and it doesn't help to get your food if the cars in front of you are still waiting and there is no way to go around. I know your busy because your good and friendly,but I have a Suggestion: have app orders picked up curbside and leave the outside lane of the drive thru open for cars needingto exit after receiving their food. This is safer for workers and may speed things up. A kitchen expansion or adding morestores may be better than adding drive thru lanes. It's all part of the growing pains of success.

Love using the mobile app to order and then drive through to pick up my food. Very easy and convenient and earning rewards is great, too! (Free food!