Tim Hortons - Sarnia

The personal was always super friendly, every time I was in. best team hands down for product quality and service:

I do not remember a time when I did my order right, the personal seems very overwhelmed and trained. they can't even do a bad job right. either they train their personal, they fire them and put them with workers who can do the job, or find them new management.

This location was a little on the busy side today at 5:00 pm. Drive through was lined up around the building however the service was quick, it only took me a couple of minutes to get through. Ordered a coffee and sandwich. The order was exact and the server was courteous. It appeared that there was no one seated inside, maybe next time I'll just walk in.

Always a welcoming atmosphere, wonderfully trained staff, courteous and quick. A great location to enjoy a beverage.

First I would like to lead with ..... I understand that the staff have there hands bound by threats of being fired and fined up to $10.000 or so over the BS restrictions in place but when a pregnant women is waiting for a cab you let her sit in a warm chair..... now at least they let her stand out of the cold and the service was ok though a smile would not kill you I most likely will not be returning to this location ever again after that experience