Sheraton Santo Domingo

I stay here when I'm in Santo domingo, the staff is excellent. I always get club levels because it's worth it. Felix is my husband if I have questions or need help. In all staff is great and friendly they always go over and for the guests. I would like to suggest getting a waffle maker for breakfast at the cafe is probably the only change I want to see. Definitely will remain

This is one of the cleanest and nicest hotels I’ve been to. The front desk was very nice and hospitable. Would definitely come back here.

This hotel is nothing less than phenomenal! Staff is so accommodating. This is my first time in Dominican Republic (coming from US) and they've made me feel at home. Food tastes great and views are simply marvelous. Will definitely stay here when we come back to this beautiful country.

This was my second stay this year and it was as amazing as the first. We stayed in a junior suite and a regular one bedroom suite connected which I highly recommend. This gave us a shared living room, two large bedrooms and three bathrooms with showers. The suites also came with great benefits like late check-out, breakfast included and clubhouse access. The clubhouse has free coffee and beverages like soda 24/7 which you can take back to your room. They also serve breakfast and a light dinner in the clubhouse every day. The clubhouse is a great value. One of the bellman deserves a mention, Felix Gonzalez has gone out of his way to provide personalized attention during both of our stays. He demonstrated knowledge and initiative that went beyond what I would expect from his role. Breakfast in the main hall was very good. The service at the pool was outstanding. The casino took my money as usual, but it was a fun experience. Last note .. when booking your rooms online even if you're traveling alone you should always select two people if the room rate allows it. There's usually no extra cost to add an additional person when you do so online, but if you decide to have a guest stay overnight in your room afterwards there is a substantial charge. Sometime the hotel will make an exception, but make your life and theirs easier by doing it online when you book. Don't even think about bringing someone up to your room without registering them; the hotel security is tight and they notice every person coming through the door. This makes me feel extremely safe staying here as there are never strangers in the hotel.

Lots of fun stuff to enjoy, staffs are very friendly and proficient. Chose to stay there for my family’s safety and comfort, and it was a great experience. Loved the breeze of fresh air coming from the ocean.