Subway - Santa Monica

The customer service was good, but for $18, I expected more filling in my wrap. I had to keep asking for additional ingredients, and even then, the wrap ended up being smaller than a bag of chips. Paying $50 for two small wraps, two drinks, and a bag of chips was disappointing, especially since I was still hungry afterwards.

Located directly across from SMC, this restaurant is extremely clean and fast with no wait time. It is fully stocked and in a great location for a quick sub. However, I do not recommend the soup as it is not good. The parking is shared with surrounding businesses and the Subway is on the first floor, making it wheelchair accessible.

Beware of the Indian employee working the afternoon shift at this restaurant. He does not seem to understand English very well. When I asked for a small cup of soda, he gave me a tiny cup instead of a Subway drink. I prefer the old employees who were able to provide better service and understand customer requests. I was unable to get my Subway sandwich because of his mistake. Manager, if you are reading this, please make sure to educate your staff members.

Last few times I have been here there is this miserable gentleman (short, I think Indian) with a pretty crappy attitude. Everyone here it seems hate their job, but there is a bad vibe about this dude overall. Even for fast food, this is bad customer service. I think it's it's time to move on and eat where paying costumers are treated like human beings. Don't know how some people make it in the service industry.

The service was rushed, unprofessional, and my sandwich was basically thrown together. I only live a few blocks away from this store and when I got home, my sandwich went everywhere when I took the wrapping off (I had to put it back together myself and the bread was sooo soggy). So, I wrote Corporate to a Joseph S and he wrote me back and apologized but no attempt whatsoever, to make it right. I paid $11 for a footlong and feel I got robbed.