Baskin-robbins - Santa Fe

Seriously it is not difficult to update their hours so that people do not go to their location and it is closed. absolutely ridiculous.

While the service was excellent. The layered sundae was unimpressive. $7.89 plus tax for a huge container and a few bites of ice cream. She had a hard time scooping it out so maybe that's why it was pathetic. The ice cream didn't even come up half way up the sundae container. I will go back to just getting a scoop.

Was there four days ago at their opening hour of 11am to order birthday cake. Set up order to pick up at 11:00 am 12/1. Got there at 11:05 to find that NOW they don't open until noon. As a business owner I respect my customer's time, obviously Baskin Robbins does not care that I had to rearrange my appointments since I could not find anyone to pick up the cake for me. Back at store at 12:22 and still not open if I hadn't already prepaid they could keep the cake!

Here on vacation from Texas, checked their hours online which said they closed at 9pm so went there got there at 7pm and they were closed. Wasted my time due to not having updated times online.

The hours online are incorrect!! They close at 7 Mon-Thurs but online it says 9. Drove all the way when no one would answer the phones!