Inn At East Beach - Santa Barbara

Clean And friendly 50’s style motel perked up with some nice retro designer elements and nice location close to beach. Our room was quite noisy from the freeway, Wi-Fi was very slow, hot water was inconsistent, and breakfast was average at best (microwaveable sausage,egg, cheese biscuits, breakfast burrito, pre packaged muffins and banana bread, oatmeal cups, cereal, fruit, and milk, coffee, and juices).

Great location near the beach, fairly quiet. But that’s about it. Slow wifi, no A/C, old mattress, crusty towels, no amenities in the room. The light bulbs have an awful blue tint, windows aren’t very secure, and they charge an extra $15 for parking.

Very good spot close to the beach and. It not so far from the center (by car) and the 101. The pool il nice ans sunny. But rooms are not what you can expect: noisy refrigerators, out of service lights, broken interuptors.

Poorly staffed, rude customer service, the guy at the front desk was condescending and tried to justify overcharging me $30 for a car that was parked overnight. The rooms were small not accessible for disabled guests and there was no AC in the rooms. The included breakfast is microwaveable and not worth the price point of the place. I would not recommend staying here. Instead of being wrongly surcharged, invest that money into a quality stay where you won’t have to go through this. I ended up switching over to Mason’s Beach Inn, now that was worth it.

Arrived at 1pm, was told that the room would be ready after 2pm, before 4pm at the latest and that they 'd give me a call when it was ready. I proceeded to wait 3.5 hours before going back to the hotel lobby to ask, and they couldn 't find the keys to my room (who still uses hard copy keys?!?! The front desk rep (I felt bad for him, he seemed too new to be alone called his manager who came, who then proceeded to tell me that this is normal to not be allowed into the room before the check in except for the fact that HE WAS THE ONE THAT TOLD ME IT WOULD BE READY BETWEEN 2 4pm and that he 'd call me right when it is ready . I told him that it was already 4:30pm, and that if I checked out 30 minutes later, I 'd get charged a fee, but them letting me in 30 minutes past my check in means nothing. The manager then tries yelling over me, when I explained that he said he was going to call me, and kept saying the room wasn 't ready! ...but I had actually been sitting next to the pool for the last hour, and the cleaning lady had finished my room at 2:30pm (it was right next to the pool, and I remember thinking I wonder why we can 't have that room if it 's ready ...only for it to be the room they gave me . The lights don 't all work, property and amenities are grossly outdated, the bed wasn 't that comfortable, and there was EXCESSIVE noise/partying all night upstairs from us (which the front desk did nothing about . Save yourself a headache, don 't stay here.