Novotel Sant Joan Despi

Well located for ferry and airport. poorly communicated to visit barcelona. right room, nothing exceptional. shaded pool. friendly staff.

The best location is that the taxi arrives very quickly, but we have to call the taxi of san feliu no de barcelona. The air conditioning of the food hardly works. the very dirty terrace, when drinking coffee, had to contemplate the same trash between sofas for days. They notice the lack of staff at the bar is hard to catch someone to order. the reception service. Something's wrong. They are young girls but in all my instances, for a week, waiting for me every day (on the phone is almost impossible), I have not seen a single smile when you attend any client or get overloaded or it is a lack of training. something weird for a 4-star hotel

The hotel's work team is always very attentive, we really love it. the gentlemen of the afternoon restaurant are extremely attentive and pleasant, it is noted that they enjoy contact with the customers. The restaurant meals are good and I think the prices are reasonable. the breakfast team are really a couple of admirers, they are always attentive that everything is in place, they make rounds of picking up the dishes, that all guests are on the go. At the reception there is a girl who is a total sweetness, this in the afternoon shift and it is a wonder. we are very happy with the attention. the room is nice, comfortable and perfect to get to rest. the facilities are also beautiful. There are several transport lines nearby, which take you to the center or the beach, but you have to understand the transport system that is very extensive. The cost of washing clothes to me seems expensive, the truth is the only thing.

The rooms and cleanliness very well, for getting something the small TV, the treatment in the excellent dining room very friendly

The attention of the staff is excellent, friendly, and very polite. Nice pool and excellent facilities.