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Bidrage med feedbackFour of us dined here for Valentine's Day, and while the service was excellent—especially considering it was a busy holiday—and the atmosphere was warm and welcoming, the food was, for lack of a better term, underwhelming given the steep prices. We ordered two salads, two appetizers, four main courses, four drinks, and one dessert, and our total came to over $400. This would have been acceptable if the meal had been exceptional, but it was quite the opposite. In my view, there are much better options in the Sanibel/Ft. Myers area.
Eight of us (four couples) decided to use the "Two Entrees for the Price of One" coupons from the newspaper, but if this was part of a promotion to impress diners, it definitely fell short. While the food was excellent, the service was disappointingly slow and lacked a personal touch. We had a reservation for 7:00 PM and were seated by 7:05, but it took two hours before we received our entrees. We found ourselves hunting down servers whenever we needed anything, as there was no proactive attention to our needs—something one would expect from a good waitstaff. In fact, the term "wait staff" was fitting for our experience; it felt like we were waiting for everything. Around the one hour and 45 minute mark, we inquired about our food and were stunned when the waitress explained that the delay was due to one of us ordering a steak cooked medium well. While I'm not a fan of overcooking good meat, it shouldn’t take an extra hour to go from medium to medium well. Ultimately, the delicious food was overshadowed by the sluggish service and the overpriced à la carte menu.
This restaurant is amazing. The food is outstanding, and the service is even better. They have the best steak in the area.
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