Driftwood Beach N Grill - Sandown

After 45 minutes of waiting in the cold, I asked a staff member about our order. He assured me it wouldn’t be much longer. Another 10 minutes passed, so I approached a staff member and what I believe was the elderly owner, who were chatting together. When I mentioned we had been waiting nearly 50 minutes for our pizzas, she went into the kitchen and remarked, "The customers are complaining." However, when she returned, she ignored me. I then inquired about our order's status, and she bluntly said, "You try getting staff; you'll just have to wait like everyone else. We're very busy." I pointed out that the restaurant was empty, to which she replied, "No, I'm not doing that" when I requested a refund. Eventually, the pizza arrived and was quite good, but sadly, we won’t be returning.

The location was fantastic, right on the beach. However, the cocktails were watered down; we tried both a martini and a margarita. We also ordered nachos, but they were bland and stuck together. While the staff was friendly, they didn't seem attentive to the customers, as they appeared more interested in chatting with one another than providing good service. The bar was poorly managed, and overall, we left feeling disappointed. I can't recommend this place.

Fantastic location right on the beach! The battered mushrooms were delicious, and the service was friendly and prompt.

The staff member was rude when she replied to my question about how long will the food be simple things like chips and pizza. Another staff member didn’t know what she was doing when preparing tequila. The place was not clean at all. The menu cards around the counter area were dirty. When you request for things like slice of lemon with tequila you don’t get it despite requesting few times. Overall very bad experience with the staff, their service, and the place itself.

This could be a great place with a great location, but it's very disappointing... Been twice as it's a good spot on the beach and both times wish I went somewhere else. Staff very unfriendly, the place is dirty. Messed up one of our cocktails and still made us pay for this after we complained. I wouldn't eat there based on their cleanliness... Maybe needs a revamp and whole new team