Buffalo Grill - Sancé

Arrived and the restaurant wasn't even half full turned a table from 4 away from us. told us an hour wait before they could take a command, said it was okay that we would sit and have a drink, but was said no that was not possible so we went along with the couple behind us. will not go back to buffalo grill

Led underknickte ribbed and returned the same eating that was still undercrusted. manager couldn't take care less. you are not here

The ambiente is very nice, but the service was bad. we asked for medium steaks for our children, but we are served practically raw meat. When we complained, we were told that the chefs were already gone. our children hardly ate half their steaks, but we were. still charged full cost.

Had an awful meal here a couple of years ago. Thought we’d give it another go. Not impressed! Put on a small table very near a noisy family group with an extremely loud child. Asked to move to a quieter table. Shown one even closer!...I pointed out that it was just as bad and indicated lots of empty tables further away. Was told they were for 4 people. I asked where all the people were? Got a shrug! I indicated a table for two in a far corner. Grudgingly allowed to sit there. Then I had to retrieve menus from original table myself. Not Impressed, nor was I impressed with the food. A tasteless burger and mediocre ribs. The waitress was ok. The ‘greeter’ needs a lesson in customer service. Disappointed again!

We arrived late in the day tired and hungry and didn't really have a lot of choices of where we were in Macon, so chose the buffalo Grill. We had to wait 30 minutes for a table not because they didn't have a table but...because the kitchen were absolutely rushed off their feet and they were working so hard in there (we could see them through their window). It was definitely worth the wait, out waitor was great, polite, friendly and efficient, we had burgers, steak and the ribs and they all came out piping hot, cooked perfectly and really really delicious. We also had a brownie and a mixed dessert and that was very good too. This was a really good choice for us and we would go there again. They just need a bigger kitchen and more chefs, but the ones who were there were doing an excellent job and our food was really great. Many thanks.