El Pollo Loco - San Jose

We got some El Pollo Loco coupons in the mail and so came here to try it out, and it didn’t disappoint. We ordered their fire-grilled chicken pieces meal. The chicken was fairly moist, tender and tasty. We also tried their beef quesadilla which was also good. The coupons gave us a significant discount, and after we placed our order, we were given more coupons. We’ll for sure come back with them.

I came right when they opened the restaurant at 10AM. I only waited 5 minutes for my whole chicken order. The toilet needed code to enter and didn't have paper.

The girl working at the drive thru window was extremely rude and very unprofessional and was not customer service oriented, her attitude was very bad.

I love the chicken and the loco salad. The horchata is also delicious!

Spent $40 and they forgot the 3 Tacos Meal. It wasn't all that busy and the order ahead of mine had a similar issue. Really slipping up here.