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Bidrage med feedbackTried the Da Vinci and it wasn’t bad. But I thought it had Italian dressing on it. Unfortunately I got mayo and I hate mayo. Food was ready when I arrived after ordering online.
Service was so amazing, everyone is so kind and the sandwiches speak for themselves really flavorful!
TL;DR: Every detail specified in my order was incorrect, when usually it 's just one addition of an allergen I specifically asked not to include in my order. I 'm done with this place.After every few months I think I sure do miss the Ike 's in Redwood City, maybe I should give the Polk St Ike 's a try. And then, when I do, they get some aspect of my order wrong, I don 't go back for a few months and the cycle continues. This time was different.I ordered a vegetarian sandwich with everything except tomato and add fake bacon. After getting home and performing surgery on my sandwich, I decide this time I 'm going to call the place to let them know so much of my order was wrong. The manager, after finding my order, let me know that they ALSO got the specific sandwich wrong and all the supposed fake meat was real. While I appreciate that he refunded my order and offered me a free sandwich, I 've learned my lesson. I don 't expect the free one would be the first correctly made sandwich I order from this location. Whatever it is I missed about the Ike Franchise, this place don 't got it.
Twice this week, I 've been mwet with poor service. Monday was my birthday and I was denied my birthday sandwich.Last night, because no where else was open, we went back to this location, I ordered a sandwich and asked for specific extras, the cashier added "extra dirty ' when I didn 't ask for that. I wasn 't sure what that was and my part is I didn 't ask for clarity. I was soooo hungry. We got home and the 'extra dirty ' adds an enormous amount of wet to the sandwich. So what I won 't do again, is go back to this location.
A random stop which included a confused driving on the wrong side of one way street and multiple turns to finally find this amazing gem. The menu is vast and can be overwhelming, but once you make your decision and place your order, the end result is one of the most delicious sandwiches I have ever had. To top it off, the customer service was top notch. I really enjoyed it. Kudos to the staff!!!
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