Starbucks - Feedback

Stopped in here around 4:30pm today and it was closed . Their website says open . Not the first time I have gone to this particular one and it’s randomly closed...

This location is slow and Miss managed it's a shame. I only come here when I have to not because I want to. I wish the employees cared about their customers.

She was very nice and offered a re-do if I didn't like my drink, but I tasted it and liked it . When she asked if I'd like anything else I asked her for 2 cups...

I ordered an iced matcha latte, and the server asked me if I wanted it hot or cold?????

Let's be honest, no Starbucks is flawless. Sometimes my coffee is not quite as hot as I like it, and there are rare instances when orders get forgotten. However...