Old Town Tequila Factory Cantina

Went for her brunch and was happy with her menu, although she wasn't the buffet. there were enough food to fill us and the mimosas were groundless.

They offered a great service and eating was delicious.

There were some waiting times and they were underoccupied in this night. the experience would have been better if they were to help people. some guests were visibly upset, but realized that this goes beyond their control, but managements.

I was left waiting for a while, and the manager didn’t make any eye contact with me. When another group arrived, he served them before attending to me. While I don’t want to imply he was racist, I couldn't shake the feeling that I was being overlooked because of my race. The rice was old and tough, the beans were quite spicy, and the chile relleno was hard and came without the sauce that was supposed to be included according to the menu.

The gentleman working there, whom I believe was the manager, was fantastic. He was putting in a lot of effort. Due to being understaffed, we had to wait quite a while to be seated, even though we had a reservation for 6 PM. I noticed only one server on the floor, and she appeared quite annoyed, which is understandable considering she was the only one working. However, it’s always nice to see a smile and maintain good customer service.