Spiral Japanese Restaurant - San Bruno

Good food , big portions and really affordable , value for money

Food was decent. Waitress was rude at the end she counted on the table how much the tip was and then asked for 15 to 18%. Never have we had a server count the tip, or request a specific percentage. We took the tip and left her with zero. People need to remember TIPs are not a right. To Insure Prompt Service(TIPS) The server didn't even meet the service standard.

Food was good and service was ok until the end when we were told by the waitress that we didn't leave at least 15% tip, Honestly it was a mistake in calculation but was rude as we didn't leave her zero. Never have we been told by any service worker that tip was not enough. We gave her more but we never coming back here again. This place must be hurting if you have to tell someone not enough. Not like we saw her besides taking our order, handing us the food and bill. I love coupons but I trashed the buy one get one free as I have zero incentive to come back now and we frequented this place many times before.

Great service, reasonable prices, my go-to spot almost every week!

I remember coming here for my mom's lunch break when I was little. It looks like the place hasn't changed much. I did notice that they were not as busy, and a lot of people were looking to go to the place next door. The place was decent. The lady who took my order was a little rude. They weren't busy yet she gave me that look, like I was bothering her. We ordered: 1. Bento box beef teriyaki and chicken katsu. It wasn't bad. It hit the spot for the beef teriyaki craving. 2. Bento box beef teriyaki, chicken karaage, and tempura. It was pretty basic at best. Overall, the place itself was ok, but a little pricey. I don't really see myself coming back here anytime soon. It didn't really stand out in a way that would make me want to come back or make it my new go to spot.