El Rico Pollo - San Bernardino

I had a very disappointing experience at this restaurant. We went specifically for pollo a la brasa, but they informed us that they could only serve us a quarter of a chicken, while other customers picking up takeout were leaving with 3 to 4 whole chickens. After finally receiving our food, we had to wait an additional five minutes for silverware, which turned out to be disposable. There were no napkins, and the floor was dirty with trash beneath the tables—completely unacceptable. The food itself was mediocre at best. We also ordered jalea, which was overwhelmed with garlic, and the chicken lacked flavor. We genuinely want to support Peruvian restaurants, but with experiences like this, it’s impossible. It’s really a shame for Peruvian cuisine and culture. I’d rather drive an hour elsewhere than return to this place.

I walked in and found it quite dark, as the lights were turned off for some reason. I understand that natural light during the day can be nice, but it felt a bit warm inside, and I'm not sure if their air conditioning was having issues. However, the food was good—no complaints there at all!

I visited this restaurant in search of something new, and it certainly delivered! I don't often experience Peruvian cuisine, and this place did not let me down. However, the atmosphere was somewhat dim; the lighting was limited, with only the big bay window and a few lights in the back providing illumination.

I walked in, and it was quite dark inside. The lights were off for some reason. While I understand that natural light during the day can be nice, it felt a bit warm in there—I'm not sure if their air conditioning was having issues. The food, however, was excellent—no complaints at all!

We had a very disappointing experience at this restaurant. We visited specifically for pollo a la brasa, but were informed that they could only serve us a quarter of a chicken. Meanwhile, we saw carryout customers taking home 3 to 4 whole chickens. Once our food arrived, we waited an additional 5 minutes for silverware, which turned out to be disposable. There were no napkins provided, and the floor was dirty with trash under the tables. It was quite unappealing. The food itself was mediocre; the jalea was overpowered by garlic, and the chicken was bland. We try to support Peruvian restaurants, but with experiences like this, it’s difficult. It's a shame for Peruvian cuisine and culture. I would much prefer to drive an hour away rather than return here.