Whataburger - San Antonio

I love eating here... it's junk food, but so delicious hehe... they also have a new chocolate chip cookie which is amazing. I'm not giving them 5 stars because I always request my fries unsalted since I have to eat as little sodium as possible due to amedical condition (I know I shouldn't even be here in the first place, but can't help it), I don't mind waiting whatever I haveto wait... but half the time even though I request them unsalted they do give me the fries with lots of salt... besides thateverything is great.

How dare you place a Whataburger in the Medical Center! This area is always busy. I understand sometimes it gets busy and you make mistakes but every visit. Every visit either my order is always wrong, can you move forward and we 'll bring your order andmake you wait 5min extra at the drive thru, and now they have to reboot their system to charge you and make you wait extra 5-10min if you visit before 0430. All they have to say including the managers is, I 'm sorry for the wait. Which they don 't mean. Iasked a manager one time, If your sorry like you say, why didn 't you offer me a complementary pie, beverage, or something forthe wait? He didn 't respond. He just stood there speechless. Unbelievable, I just thanked him and took off. Poor customerservice. I love Whataburger, I guess I 'll have to visit the Whataburger on Callaghan and 410 now where the service is better.

I am still amazed. If you enjoy bacon, onions, and cheese, the Sweet and Spicy Bacon Burger is amazing! I have tried $5 burgers that don't compare to this one, especially considering the price. It is always a great experience with a Whataburger Sweet and Spicy. I am grateful.

The men working at this restaurant are extremely polite and kind! The young men at the cash register are very professional. My grandma and I were impressed by the gentleman who served us our food, and the gentleman cleaning who held the door open for my grandma as we were leaving. Every fast food place or restaurant could learn a thing or two from the staff here! The food was also delicious, as always.

The service at this restaurant is excellent. I ordered lunch for breakfast, so I expected a longer wait. However, when I checked in curbside, an older man came out within a minute with my drink and informed me that every item was being made fresh. I appreciated this gesture as it showed they were working on my order immediately. When my food arrived, it was fresh and perfect down to the number of ketchup packets. This Whataburger has become my favorite and will always be.