Morton's The Steakhouse - San Antonio

Visiting from out of town. Looking for a good steak meal before going to the Day of The Dead parade on the River Walk. Looked passed the 4.2 review score and came anyway. I really don’t like to leave bad reviews but this is my story. I want to start off by saying our server Rudy provided excellent professional service and we know that he is not responsible for cooking the meal. Arrived on time for our reservation and was seated quickly. Husband has to send steak back because first ribeye steak was chewy and overcooked. He ordered medium rare. 2nd steak he ordered was a filet and it was served way undercooked, and in my opinion after I tasted it was that it was raw. My shrimp scampi was dry and oily at the same time. Noodles were undercooked. Morton’s may be good on some nights but tonight in my opinion it was way under par.

The appetizer and French onion soup was great. I ordered my steak medium rare, it came out medium, then they made a new one and it came out rare rare. It was my birthday I was unimpressed with the ability for them to perform as a steakhouse. The server was nice and the ambiance was nice, but whoever the chef is needs some more practice because I can consistently cook a medium rare steak at home!

Burnt Steak (see picture), most of my bites had a burnt taste. Received one incorrect appetizer which was corrected in receipt. Received one incorrect signature side which was redone but came in too late to eat with my food. Slow service on a Wednesday night even though they were just serving 5 tables by two distinct staff. In my limited opinion, the food was not delicious at all with the exception of one of the signature dishes (hence my one extra star). My final ticket price was not reflective of a delicious tasting meal at all, and in comparison to other similar restaurants in the area for around the same price (or even lower) my taste buds would probably not have ended it up with a charred taste.

I’m never one to complain or cause a seen being that I’m a business owner myself but this is Definitely not a good place for good steak. Our steaks were **** and burnt!!! Unbelievable what a waste of $200.00 called the manager she came had the cook burn the steaks even more. Wow we will never come back here again. Horrible Anniversary dinner. FYI They gave us a free slice of cheesecake for our horrible experience which they could’ve kept. Definitely don’t recommend this place Wish I would’ve seen the reviews before I went

This is our favorite place for celebrating our anniversary every year! Just went tonight and as always, the service is flawless and the food is phenomenal! Thank you to Andrea, you were a wonderful server and a huge thank you to all of the staff for making us feel like royalty!!! See you in a couple of weeks for my birthday!!! :