Arby's - San Antonio

I usually enjoy the food at Arby's, but my experience at this particular location was disappointing. My meal was cold and soggy—yes, soggy! I had to dry each piece of meat off before eating it. It also felt like there was significantly less meat than usual. Additionally, the Arby’s sauce dispenser was empty, so I asked for some packets. However, the packets were so sticky that they got all over my hands, and I chose not to use them. Typically, I have great experiences at Arby’s, but not today. My service dog, Cassie, seemed to enjoy it though. I think I’ll be looking for a different location, because I’m not interested in paying $12 for lunch for my dog!

Arby's is the best fast food restaurant I've ever been to. Truly unmatched.

I ordered the classic wrap combo for a quick lunch, but I was disappointed. The chicken tasted old and dry, and the fries were stale as well. I would have gladly waited for fresher food; it's frustrating that some places think this quality is acceptable.

Great experience at this Arby's location. Major props to employee Olga, for being in such a good mood, being kind to me, and checking in on me during my stay. I stopped by after exploring the nearby San Antonio Botanical Gardens for three hours as such, I needed somewhere cool to sit and vent heat while replenishing fluids. I used a coupon I got in the mail to get a $7 meal, and it was ready for me quite expediently. Olga even walked it to my table (rather than calling my name for me to fetch it little things like that really show great hospitality). She was also nice to other customers that came in to eat (though it was fairly quiet due to the hour... between lunch rush and dinner rush). I enjoyed an ice cold Dr. Pepper from the soda fountain, plus snagged a refill before I head out.The establishment was clean and comfortable, with modern styling. It sounded like the manager was preparing for an upcoming visit from corporate from the chatter I overheard while dining. For the most part, I'd say he has nothing to worry about! Except the bathroom could've used a little more attention (a little dirty and no toilet paper, whoops). I did notice this Arby's is in a rougher part of San Antonio... right across the frontage road from a hobo village under the highway overpass,. So if you visit, expect to possibly see some folks down on their luck coming in to get a drink. They all seemed harmless enough to me.

Revised: my current experience at this Arby's, has made me change review, this place has really turned around. From ghetto to awesome, good job Arby's