Chipotle Mexican Grill - Sammamish

The wait times can be long and portions of this Chipotle are often less than others until you ask for more. Otherwise good quality is great, there is seating indoors and outdoors and the staff is also caring and they value their customers!

I first thought the POS is down or something so they are forced to do “online order only”. But after waiting over 40 minutes for my online order, I saw one customer was asking for adding a drink. The POS was NOT down. It worked perfectly fine. Why do they only took online order only in the first place?

The food is pretty good. There’s a lot of options for seating, whether it is indoor, outdoor, at a table, or a higher table. The chips are delicious. However, they give very little portions compared to other Chipotle’s. They also often get orders wrong. Once, we had received an entire meal that wasn’t ours. The lettuce in the kids meal is also a mistake in our order (in image). Definitely could have improvement there. During the after school hours (around 3) is very busy, and sometimes the wait times are pretty long.

I do not support this business. they put the wrong order in the bag (it had a different name on it and the sticker order was different than the contents) also when i tried to call it put me through to a BOT! then i tried to get in contact with a person and it wouldn’t let me. why cant people these days just pick up the phone and not have ai do it for them. bad.

Love the food and the ambiance here. The place is very clean and has nice view. Only one conplain is place closes earlier than other chipotle centers and sometimes randomly they post a message on door that it's open for mobile orders only.