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Tilbagemelding
Bidrage med feedbackThis place used to be amazing, now they cut corners, the sauces are soooooooo diluted that the “mint” yogurt sauce soaks in to your onion Baji it’s like water, basically white water. The mango is like vinegar and absolute no chutney consistency also like water, Pour this on your food and it’s game over. So annoying as once this was the best about. Just don’t waste your time and go to the grand dhavali in irlam instead. Hope they get their heads together. Terrible and so annoying.
I have been living in the area for 13 years and have always felt safe eating at this restaurant. I have a life-threatening allergy that has led to me being in comas in the past. The man I typically deal with has always advised me to call ahead so they can prepare a curry without the ingredient I am allergic to. I have always been willing to pay extra for this accommodation, as it has always been worth it. However, when I called to order a curry tonight, they refused to serve me, which was quite upsetting. They explained that everything is pre-made and my allergy is a main ingredient in their dishes. I mentioned that I have been a loyal customer for years and asked if they were truly refusing to serve me, to which the response was yes. I argued that this was discriminatory and disappointing, especially considering the amount of money I have spent there over the years and their past ability to accommodate me. It seems like there may be a new manager in charge, but regardless, this experience was upsetting and disrespectful. Luckily, there are plenty of other restaurants in the area that are willing to accommodate my allergy, so I will not be left without dining options. However, this incident has led me to believe that freshness and customer service are no longer a priority for this restaurant.
We placed a collection order for Madras curry (Vegetables) Pulao rice, chilli naan chips We picked it up within 15min as the person on phone said it would be ready I thought that was abut quick anyways pick the food up got home The food smelt horrible don't know if it was gone off or not we thought well still try it out as we spent total of £15 on order .. chips looked over fried and burnt and so oily like literally you could taste the oil rice was smelling nasty had one mouthful and spat it out it was hard and tasted gone off the curry was nasty full of just potatoes and mushrooms lol its as if there couldn't find any other vegetables to include in the curry the naan as you can see in the picture was burnt out left right centre hard as anything to bite on I was so angry I wanted to call them what an absolute dissapointing service and laziness gone into this service never ever ordering from here and if you guys do order please check your food before leaving the restaurant if you get takeout how can you provide this sort service to customers the food was gone off! I wanted to give them a call and rant it all out and wanted refund but my partner just said leave it anyways the food all ended up in bin so disgusted by the lack of service and food would have been better spending 15 pounds in chippy across the road then giving it here !!
We ordered take away food after we were told the food was excellent by a family member I ordered the king prawn madras curry and I have to say I was extremely disappointed The sauce had a weird sour taste to it, vinegary or too much lemon in it and it wasn’t pleasant at all But my main complaint is that there was only 4 prawns in the dish which worked out at £2.50 per prawn. I consider that very poor value for money and my Saturday night takeaway ruined. Never again.
I have been frequenting this establishment since 1982, when I graduated from school and needed a drink after midnight. The food has consistently been excellent and the owner is a wonderful host.