St Moritz Cornwall

Only on a few reviews, wonderful autumn holidays they see in new year. many thanks that they go out of their way to fulfill our desires. best hugo and rose

Stayed in the suites three times. Great facilities and beautiful view

I was really surprised by how tired this hotel has become. I visited about 10 years ago and really liked it so I was really excited to return, but it felt like nothing had been touched or looked at in those 10 years. The indoor pool and changing rooms mirror a local community swimming pool which is not what you expect from a luxury hotel, perfect for rejuvenation and relaxation'. The whole place feels really run down and scruffy, to the point where the Cowshed spa now feels out of place. Thankfully the bedroom was clean and bed was comfy, but I don't see how they can charge the prices they do, without catching up. The Pig has rooms at same prices, and you know that you'd be getting your money's worth there, something I wish I'd felt I'd got at St Moritz.

So disappointed with this hotel. We arrived to find that the Restuarant was closed and had to eat Street Food' round the pool. We couldn't eat inside as everything was shut. I had a packet of crisps for lunch because the cafe had shut at 3. We spent over 700 pounds for 3 days bed and breakfast which was outrageous. For this I was expecting something a bit bigger and I'm afraid a beach hut didn't make up for a tiny room. 6 of us were meeting up, after 2 years, for a family wedding and were hoping to catch up but even the bar shut at 10 on the Monday. We couldn't sit in each others rooms as they were too small.Driving all the way to Cornwall for a view of the car park doesn't quite hit the mark and we couldn't open the curtains because anyone walking past could see in the room. I appreciate that staffing is tight but trying to run a hotel with so few staff reduces the enjoyment of guests and puts a huge amount of stress on staff. which was obvious, they were all lovely). This was our much needed holiday which we were really looking forward to and sadly the hotel didn't live up to its billing.

We had such a lovely time staying with you. Our rooms were perfect importantly all of your staff could not have been more attentive or nicer. We would love to come back soon.