Alouette Bistro - Saint Ives Australia

Worse experience I ever had. I was treated terribly in this restaurant

SERVICE here IS 1000% TERRIBLE and I think my sister and I have been RACIALLY PROFILED by this particular server on the 29th February 2024 at 3Pm (We went for happy hour). I don’t know her name but she’s an older white lady with white/blonde hair. The food was great but this lady didn’t even give us the chance to enjoy it. She came back to our table for almost 10 TIMES to ask if everything is okay. Every time we take a bite she’s at the table asking if we like it or is at the distance looking at us. No privacy at all and I noticed she was NOT doing the same to other clients. It was clear that she particularly targeted us. At the end when it was time to pay, she brought the tab and stood right on me staring while I was looking for my card. I was so uncomfortable which made me struggle to find my card so I just paid in cash. I’ve been to a numerous restaurants in Vancouver and this was BY FAR THE WORSE EXPERIENCE I’VE EVER HAD.

We made a reservation here to stop by before a Wanda Sykes show at the QE. My wife had eaten here before but it was my first time here.When you enter it seems like a small, intimate bistro. Once you look around and see the stairs on either side going up to the 2nd floor you realize it is actually much larger. The vast vaulted ceiling in the middle adds to the grandeur. So the atmosphere is great before you even try the food.The service provided by Michael and others was amazing! From bringing around menus to refilling water everyone was very attentive.They were out of the Baked Brie so we ordered Duck Poutine, Shrimps Provençal and Moules et Frites (Mussels Fries) to share.The poutine was rich, creamy and the fries crispy and nicely seasoned. The lemon, butter garlic sauce with the shrimp was amazing and I soaked up much as I could with the bread. The mussels tasted wonderful in their sauce as did the crispy fries. All the food was delicious! My wife had the house rose to drink while I had their cocktail special. It was similar to a French 75 but perhaps with grapefruit instead of lemon juice. It was very refreshing.For dessert we had a Decadent Hot Chocolate. It had wonderful whipped cream, chocolate flakes on top of the melted dark chocolate which was very creamy. There was a raspberry chocolate macaron and biscotti to dip in the hot chocolate. It was incredible and a perfect way to finish off the meal! We’ll be back!Parking: There is paid street parking and paid garage parking options nearby. We’re a 15 minute bus ride from downtown so we took that option instead.

Food was amazing!!! Absolutely top notch!!Definitely going back to try the rest of the menu.Front of house staff were a bit abrupt and not overly welcoming which was the only negative.

Took my niece and her boyfriend to lunch for her birthday. Had an absolutely amazing experience. All of our meals were delicious and the wine list is really extensive for a small place. Our waitress, Samira, was lovely and my niece really enjoyed being made a fuss over! Loved the complimentary Mimosas too! Definitely one of my favorite places in the city. If you can't go to Paris, go to Alouette!