Premier Inn St. Austell - Saint Austell

The stuff was lovely but the hotel looks outdated. Rooms: There was an unpleasant smell coming from the bathroom. Food drinks: The restaurant was lovely. Rooms: 3 Service: 5 Location: 5 Hotel highlights: Quiet

Went for an early evening meal. Service atrocious. Two customers had to clear their tables before sitting down, even though staff were available. Food mediocre and the floor was dirty. Service: 1 Location: 2

2.5 out of 5 for room as squeeked on floors when you walked around lots of noise from floor above us,i expect a little noise but if its called premier inn this is clearly not !!supposed to be relaxing but woken up by people above .bed i found matress too hard softer mattress needed for a relaxing hotel maybe. friendly welcome here when you arrive 5* by reception. option to have your room cleaned daily or whenever you require it forget carglaze pub we visited in october go anywhere but here no availability ??turned up just after 12pm as well when there were clearly tables empty and bar area empty got turned away( under new management(whoever you are you need to be retrained in management) let people enter to eat or better still goto wetherspoons in st austell town a few miles down the road no problem here !!carglaze pub a total joke !! found free wifi hit and miss you can upgrage for 5 pounds but if your hotel is called premier inn why not include this ? all you get is kettle hairdryer bed 4 coat hangers flintstone matress im not sure how this hotel would be in busy season ,as we had our last night before holidays kicked in bearing in mind october you could here the kids in other rooms if you want quiet in peak season i suggest with the family maybe a detached house rental or holiday caravan be better. saying this our room was clean it accomadated us for our duration of stay i would not return here though

Can't fault this establishment Excellent Rooms: Very clean with an I (name) cleaned your room Cannot fault Food drinks: Quick service Excellent food Friendly staff Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great view

Very nice and near to the beach Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet