Costa Coffee - Rushmoor

Understaffed for the time of year so the queue was huge. Seats were dirty so we asked for a cloth and the lady gave us a smelly damp dish cloth, I told her I couldn't use this and she told me to find another table to sit at. Coffee was as Costa is, always really good, esp the gingerbread special Christmas one.

Does the job for a quick pit stop through mad rush Christmas shopping! Lovely, fresh, hot festive coffee. Friendly, efficient service. Gingerbread and cream latte was lovely. Food as expected, cooked toastie tasty and filled a hole.

I visited this costa today on my lunch break to pick up a coffee for me and my colleague with the 50p anniversary deal. As expected there was a hell of a wait, but with all hot drinks 50p and only two members of staff working all day I really can’t blame them! The two boys working behind the till were operating at 100 miles an hour, prepping drinks not only for the queue but for ubereats deliveries too. They still managed to have a very positive attitude and I had a great time chatting to them while waiting for my drinks. Assets to the company for sure!

Only good things to say post covid. Service friendly, and generally clean. Can take a bit of time to be served depending on the queue. If you time it right no problems. Covid has changed the world we live in and the way we eat and drink out. A neighbouring table that sat beside my daughter and I were shall I say ‘discussing’ slowness due the queue size and that it was unacceptable. Working in hospitality myself I bit my tongue as there is bigger things to worry about in the world then queuing to order a coffee when your retired and in no rush to get away to do your weekly grocery shop. Of the many Costa’s locally this place is by far the best, convenient location, friendly service and great coffee food.

Most of the staff are pleasant, some don’t talk and are quite rude but I put that down to being a very busy location, and them trying to work through the queue quickly. Seating needs updating, a reshuffle. Coffee is good of course.